iSmart Apps

Heat Pump Designer


June 2022


Service Portal

Heat Pump Designer (HPD) is a specialised engineering design company providing comprehensive heat pump design services to installers, including detailed energy efficiency reports conforming to industry standards.

HPD Service Portal


Energy, Customer Experience


1. Quote Management: The HPD business was relying on emails to provide quotes, resulting in a loss of time and effort dealing with unqualified leads.

2. Customer Query Tracking: Managing customer queries through emails was time-consuming and inefficient for the HPD business.

What we did

Through our web app, we successfully addressed these challenges, enabling the HPD business to streamline their operations, save time, and focus on valuable leads and exceptional customer service.