Enhancing HR and Payroll Service with Oracle Help Desk Extensions

Live Demo Webinar

20 April 2026

11:00 AM – 11:45 AM ET

11:00 AM – 11:45 AM ET | 4:00 PM – 4:45 PM GMT

HR and Payroll teams face growing demands to support a distributed workforce while managing complex processes and frequent policy-driven requests. Manual handling of changes and exceptions can cause inconsistencies, slower processing, and delays.

Join us for a practical demonstration showcasing how Oracle Help Desk Redwood Extensions and workflows can enhance the HR and Payroll experience.

See real-world examples, including:

01.
Managing work arrangement changes efficiently

02.
Reversing terminations effectively

03.
Manage salary change requests

04.
Empowering the workforce with course study requests

What You’ll Learn?

  • Leverage Oracle Help Desk functionality to optimise HR and Payroll workflows
  • Explore Redwood extension possibilities in Oracle Help Desk for your business processes
  • Driving operational efficiency and enhancing overall HR and Payroll service experience

Who Should Attend?

  • HR and Payroll Business Partners and Managers
  • HR and Payroll Process Owners
  • Oracle Fusion Cloud HCM Service Leads

Why Attend?

  • Maximise value from your Oracle Fusion Cloud investment
  • Drive efficiency and innovation in HR and Payroll operations
  • Gain actionable insights to shape future HR and Payroll solution

About the Speakers

Nizam brings 20+ years in Oracle Applications, specialising in Fusion Cloud HCM and ERP with deep expertise in Core HR, Finance, Redwood, Visual Builder, and Help Desk. Oracle certified in Fusion Cloud and Redwood Applications, he has led multiple global Oracle Fusion Cloud implementations, delivering innovative HR, Payroll, and Finance solutions.

Nizam Mogal
Director | Oracle Cloud Applications Architect | Oracle ACE Pro

Abila specialises in Fusion Cloud HCM with deep expertise in Redwood, Visual Builder, and Help Desk extensions. Oracle certified in Redwood Applications Development, she has developed and configured multiple Oracle Fusion Cloud solutions, helping organisations optimise HR processes and enhance employee service experiences.

Abila Pranav
Oracle Cloud Applications Developer