Transforming AP & AR Experience with Oracle Help Desk Extensions

Live Demo Webinar

09 March 2026

11:00 AM – 11:45 AM ET

11:00 AM – 11:45 AM ET | 4:00 PM – 4:45 PM GMT

Finance teams often rely on manual processes to manage supplier and customer information, and AP/AR service requests, causing repeated follow-ups, operational bottlenecks, slower processing, and reduced focus on value-added work.

Join us for a practical demo to see how Oracle Help Desk Redwood Extensions streamline AP and AR interactions, improve response times, and deliver an enhanced experience for internal and external stakeholders.

See real-world examples, including:

01.
Managing customer and supplier information efficiently

02.
Automating credit memo initiation and approvals

What You’ll Learn

  • Leveraging Oracle Help Desk functionality to streamline AP & AR workflows
  • Explore Redwood extension possibilities in Oracle Help Desk for your business processes
  • Driving operational efficiency and enhancing overall finance service experience

Who Should Attend?

  • Finance Business Users and Managers
  • Accounts Payable and Receivables Process Owners
  • Oracle Fusion Cloud ERP Service Leads

Why Attend?

  • Maximise value from your Oracle Fusion Cloud investment
  • Drive efficiency and innovation in Finance and supply chain operations
  • Gain actionable insights to shape future AP & AR solutions

About the Speaker

Meet Nizam Mogal, Director at iSmart Apps and Enterprise Applications Architect with 20+ years in Oracle Applications. He specialises in Fusion Cloud HCM and ERP, with deep expertise in Core HR, Finance, Redwood, Visual Builder, and Help Desk. Oracle certified in Redwood Applications, Nizam has led multiple global Oracle Fusion Cloud implementations, delivering innovative HR, Payroll, and Finance solutions.

Nizam Mogal
Director | Oracle Cloud Applications Architect | Oracle ACE Pro