Supplier Help Desk in Oracle Fusion

Live Demo Webinar

UK | Europe

9 July 2026

4:00 PM BST | 5:00 PM CET

US

16 July 2026

1:00 PM PT | 11:00 AM ET

Suppliers often have queries on procurement, invoices, payments or contracts that need a quick resolution. Without a dedicated self-service channel for suppliers in Oracle Fusion, Finance and Procurement teams are left managing supplier queries through email and phone.

Join us for a live demonstration of our Supplier Help Desk app, built natively within Oracle Fusion to give suppliers a self-service portal to raise, track and manage procurement, invoice or payment queries — directly connected to Oracle Fusion data across Procurement, Finance and Contracts.

See real-world examples, including:

01.
Supplier raising and tracking procurement, invoice or payment queries through the self-service portal

02.
Supplier finding answers through the Knowledge Base before raising a query

03.
Finance and Procurement teams managing and resolving supplier queries within Oracle Fusion Help Desk

What You’ll Learn?

  • How suppliers are self-served through our Supplier Help Desk app to find information and raise queries with Finance and Procurement teams
  • How Finance and Procurement teams manage, prioritise and resolve supplier queries within Oracle Fusion Help Desk

Who Should Attend?

  • Procurement and Vendor Management Teams
  • Finance and Accounts Payable Teams
  • Oracle Fusion Cloud SCM and ERP Service Leads

Why Attend?

  • Reduce the time Finance and Procurement teams spend managing supplier queries through email and phone
  • Gain full visibility and audit trail of all supplier queries in one place
  • Enhance supplier experience with a dedicated self-service channel for help in Oracle Fusion

About the Speaker

Nizam brings 20+ years in Oracle Applications, specialising in Fusion Cloud HCM, ERP and Service with deep expertise in Core HR, Finance, Redwood, Visual Builder, and Help Desk. Oracle certified in Fusion Cloud and Redwood Applications, he has led multiple global Oracle Fusion Cloud implementations, delivering innovative HR, Payroll, and Finance solutions.

Nizam Mogal
Director | Oracle Cloud Applications Architect | Oracle ACE Pro

Sowmiya specialises in Oracle Fusion Service with deep expertise in Redwood, Visual Builder and Help Desk extensions. Oracle certified in Redwood Applications Development, she has developed and configured multiple Oracle Fusion Service solutions, helping organisations optimise support operations across Finance and Procurement.

Sowmiya Manoharan
Oracle Cloud Applications Developer