Transforming AP & AR Experience with Oracle Help Desk

Live Demo Webinar

16 March 2026

5:00 PM - 5:45 PM GMT

12:00 PM - 12:45 PM ET

5:00 PM - 5:45 PM GMT | 12:00 PM - 12:45 PM ET

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Finance teams often rely on manual processes to manage supplier and customer information, along with Accounts Payable and Accounts Receivable service requests, causing repeated follow-ups, operational bottlenecks, slower processing, and reduced focus on value-added work.

Join us for a practical demo to see how Oracle Help Desk Redwood Extensions streamline AP and AR interactions, improve response times, and deliver an enhanced experience for internal and external stakeholders.

See real-world examples, including:

01.
Managing customer and supplier information efficiently

02.
Automating credit memo initiation and approvals

What You’ll Learn

  • Leveraging Oracle Help Desk functionality to streamline AP & AR workflows
  • Explore Redwood extension possibilities in Oracle Help Desk for your business processes
  • Driving operational efficiency and enhancing overall finance service experience

Who Should Attend?

  • Finance Business Users and Managers
  • AP and AR Process Owners
  • Oracle Fusion Cloud ERP Service Leads

Why Attend?

  • Maximise value from your Oracle Fusion Cloud investment
  • Drive efficiency and innovation in Finance and supply chain operations
  • Gain actionable insights to shape future AP & AR solutions

About the Speaker

Nizam brings 20+ years in Oracle Applications, specialising in Fusion Cloud HCM, ERP and Service with deep expertise in Core HR, Finance, Redwood, Visual Builder, Help Desk, and Case Management. Oracle certified in Fusion Cloud and Redwood Applications, he has led multiple global Oracle Fusion Cloud implementations, delivering HR, Payroll, and Finance solutions. He is also recognised as an Oracle ACE Pro, reflecting his thought leadership and active technical contributions to the global Oracle community. ​

Nizam Mogal
Director | Oracle Cloud Applications Architect | Oracle ACE Pro

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